There are a few ways to import data from unsupported sources:
Check if your exchange or wallet offers a way to export your transaction history in CSV/Excel format. This is the preferred method of importing data to Koinly but not all services offer this feature.
If you are able to export a file then you can try importing that to Koinly. If the file does not import then that means it is not supported by Koinly yet. You can click on 'Map File' and then on the 'Request help' to request that we add support for this file. You can also follow this guide to change your file into a format that Koinly can import:
How to fix invalid/unsupported CSV files
If your wallet/exchange does not offer any CSV files then you can create a custom CSV file for your data. This article explains how to create a custom CSV file:
How to create a custom CSV file
Alternatively, you could also add your transactions directly to Koinly using the interface. This method is the simplest but will be time-consuming if you have a lot of transactions to add (creating a custom CSV file is usually faster).
How to add transactions to Koinly manually
This is how you create a custom wallet in Koinly:
Go to the Wallets page and click on Add Wallet / Exchange
Type in the name of your wallet in the search bar
Click on the Create custom 'XYZ' wallet link
Select how you want to import data - you can either upload a spreadsheet or add it manually